DEAZY LTD – WEBSITE PRIVACY NOTICE 

Last updated 02 June 2023

Thank you for choosing to be part of our community at Deazy Ltd (Company, we, us, or our). As the "controller" of the personal data we hold about you, we are legally responsible for how we hold and use this information. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices with regard to your personal information, please contact us at legal@deazy.com.

We are registered with the Information Commissioner's Office (ICO) under registration number ZB227606.

This privacy notice describes how we might use your information if you:

• Visit our website at https://deazy.com; and/or  
• Engage with us in other related ways ― including any sales, marketing, or events. 

In this privacy notice, if we refer to: 

• "Website," we are referring to any website of ours that references or links to this policy; and
• "Services," we are referring to our Website, and other related services, including any sales, marketing, or events. 

The purpose of this privacy notice is to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it. If there are any terms in this privacy notice that you do not agree with, please discontinue use of our Services immediately.

Please note that the Website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.

Please read this privacy notice carefully, as it will help you understand what we do with the information that we collect. 

TABLE OF CONTENTS

1. WHAT INFORMATION DO WE COLLECT? 
2. HOW DO WE USE YOUR INFORMATION? 
3. WILL YOUR INFORMATION BE SHARED WITH ANYONE? 
4. WHO WILL YOUR INFORMATION BE SHARED WITH? 
5. INTERNATIONAL TRANSFERS 
6. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
7. HOW LONG DO WE KEEP YOUR INFORMATION? 
8. HOW DO WE KEEP YOUR INFORMATION SAFE? 
9. DO WE COLLECT INFORMATION FROM MINORS? 
10. WHAT ARE YOUR PRIVACY RIGHTS? 
11. WITHDRAWING YOUR CONSENT
12. CONTROLS FOR DO-NOT-TRACK FEATURES
13. DO WE MAKE UPDATES TO THIS NOTICE?
14. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
    
    

 1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the Website, express and interest in obtaining information about us or our products and Services, when you participate in activities on the Website (such as by posting messages in our online forums or entering competitions, contests or giveaways) or otherwise when you contact us.

The personal information that we collect depends on the context of your interactions with us and the Website, the choices you make and the products and features you use. The personal information we collect may include the following:

1. names (including first name, last name); 
2. email addresses; 
3. usernames; 
4. passwords; 
5. contact preferences; 
6. contact or authentication data (including phone number); 
7. job title; and, 
8. other similar information.

All personal information that you provide to us be true, complete and accurate, and you must notify us of any changes to such personal information. 

Information automatically collected

In Short: Some information – such as you Internet Protocol (IP) address and/or browser and device characteristics – is collected automatically when you visit our Website.

We automatically collect certain information when you visit, use or navigate the Website. This information does not reveal your specific identity (like your name or contact information) but may include device usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Website and other technical information. This information is primarily needed to maintain the security and operation of our Website, and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies. You can find out more about this in our Cookie Notice: 

https://www.deazy.com/cookie-policy 

The information we collect includes:

• Log and Usage Data. Log and usage data is service-related, diagnostic, usage and performance information our servers automatically collect when you access or use our Website and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type and settings and information about your activity in the Website (such as the date/time stamps associated with your usage, pages and files viewed, searches and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called 'crash dumps') and hardware settings).

Information collected from other sources

In Short: We may collect limited data from public databases, marketing partners, and other outside sources.

In order to enhance our ability to provide relevant marketing, offers and services to you and update our records, we may obtain information about you from other sources, such as public databases, joint marketing partners, affiliate programs, data providers, analytics providers, as well as from other third parties. This information includes mailing addresses, job titles, email addresses, phone numbers, intent data (or user behaviour data), IP addresses, social media profiles, social media URLs and custom profiles, for purposes of targeted advertising and event promotion. 

Aggregated data and special categories of personal data

In Short: We collect aggregate data, however, this is not considered personal data. We do not collect any Special Categories of Personal Data.

We also collect, use and share aggregated data such as statistical or demographic data for any purpose. Aggregated data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy policy.

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

2. HOW DO WE USE YOUR INFORMATION

In Short: We process your information for purposes based on legitimate business interests, the fulfilment of our contract with you, compliance with our legal obligations, and/or your consent.

We use personal information collected via our Website for a variety of business purposes described below. We will only use your personal data when the law allows us to. Most commonly, we may process or share your personal data in the following circumstances:

1. where it is necessary for our legitimate business interests (or those of a third party), and your interests and fundamental rights do not override those interests;
2. in order to enter or perform/fulfil the terms of a contract we are about to enter or have entered into with you;
3.  with your specific consent for a specific purpose; 
4. where we need to comply with a legal obligations; and, 
5. where we, or a third party, has a vital interest in disclosing your information, for example, to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.

We indicate the specific processing grounds we rely on next to each purpose listed below. 

We use the information we collect or receive:

• To facilitate account creation and logon process. If you choose to link your account with us to a third-party (such as your Google or Facebook account), we use the information you allowed us to collect from those third parties to facilitate account creation and logon process for the performance of the contract.
• To post testimonials. We post testimonials on our Website that may contain personal information. Prior to posting a testimonial, we will obtain your consent to use your name and the content of the testimonial. If you wish to update, or delete your testimonial, please contact us at hello@deazy.com and be sure to include your name, testimonial location, and contact information. 
• Request feedback. We may use your information to request feedback and to contact you about your use of our Website.
• To enable user-to-user communications. We may use your information in order to enable user-to-user communications with each user's consent. 
• To manage user accounts. We may use your information for the purposes of managing our account and keeping it in working order. 
• To send administrative information to you. We may use your personal information to send you product, service and new feature information and/or information about changes to our terms, conditions, and policies.
• To protect our Services. We may use your information as part of our efforts to keep our Website safe and secure (for example, for fraud monitoring and prevention). 

• To enforce our terms, conditions and policies for business purposes, to comply with legal and regulatory requirements or in connection with our contract. 

• To respond to legal requests and prevent harm. If we receive a legal request, we may need to inspect the data we hold to determine how to respond. 
• Fulfill and manage your orders. We may use your information to fulfill and manage your orders, payments, returns, and exchanges made through the Website. 
• Administer prize draws and competitions. We may use your information to administer prize draws and competitions when you elect to participate in our competitions. 
• To deliver and facilitate delivery of services to the user. We may use your information to provide you with the requested service. 
• To respond to user inquiries/offer support to users. We may use your information to respond to your inquiries and solve any potential issues you might have with the use of our Services.
• To send you marketing and promotional communications. We and/or our third-party marketing partners may use the personal information you send to us for our marketing purposes if this is in accordance with your marketing preferences. For example, when expressing an interest in obtaining information about us or our Website, subscribing to marketing or otherwise contacting us, we will collect personal information from you. You can opt-out of our marketing emails at any time (see the "WHAT ARE YOUR PRIVACY RIGHTS?" below). 
• Deliver targeted advertising to you. We may use your information to develop and display personalised content and advertising (and work with third parties who do so) tailored to your interests and/or location and to measure its effectiveness. For more information see our Cookie Notice: https://www.deazy.com/cookie-policy 

3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?

In Short: We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations 

We may process or share your data that we hold based on the following legal basis: 

• Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose. 
• Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests. 
• Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
• Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements). 
• Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved. 

More specifically, we We may need to process your data or share your personal information with third parties in the following situations: 

• Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. 
• Vendors, Consultants and Other Third-party Service Providers. We may share your data with third-party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: payment processing, data analysis, email delivery, hosting services, customer service and marketing efforts. We may allow selected third parties to use tracking technology on the Website, which will enable them to collect data on our behalf about how you interact with our Website over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain content, pages or features, and better understand online activity. Unless described in this notice, we do not share, sell, rent or trade any of your information with third parties for their promotional purposes. We have contracts in place with our data processors, which are designed to help safeguard your personal information. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will also not share your personal information with any organization apart from us. They also commit to protect the data they hold on our behalf and to retain it for the period we instruct.

4. WHO WILL YOUR INFORMATION BE SHARED WITH?

In Short: We only share information with the following third parties. 

We only share and disclose your information with the following third parties. If we have processed your data based on your consent and you wish to revoke your consent, please contact us using the contact details provided in the section below titled "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?".

• Advertising, Direct Marketing, and Lead Generation
  Google AdSense and Facebook Audience Network 

• Cloud Computing Services
  Amazon Web Services (AWS) 

• Content Optimization
  Hotjar Recruiter widget 

• Social Media Sharing and Advertising
  Facebook advertising 

• Web and Mobile Analytics
  Google Analytics and Google Tag Manager 

• Website Performance Monitoring
  Sentry 

5. INTERNATIONAL TRANSFERS

Some of our external third parties are based outside the UK so their processing of your personal data will involve a transfer of data outside the UK.

1. Whenever we transfer your personal data out of the UK, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:we will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data; and,
2. where we use certain service providers, we may use specific contracts approved for use in the UK which give personal data the same protection it has in the UK.

Please contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the UK.

6. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: We may use cookies and other tracking technologies to collect and store your information. 

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about now we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice: https://www.deazy.com/cookie-policy.

7. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law. 

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than the period of time in which users have an account with us. 

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

8. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your persona/ information through a system of organisational and technical security measures. 

We have implemented appropriate technical and organisational security measures designed to protect the security of any personal information we process. In addition, we limit access to your personal data to those employees, vendors, consultants and other third parties who have a business need to know. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Website is at your own risk. You should only access the Website within a secure environment

9. DO WE COLLECT INFROMATION FROM MINORS?

In Short: We do not knowingly collect data from or market to children under 18 years of age. 

We do not knowingly solicit data from or market to children under 18 years of age. By using the Website, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the Website. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at hello@deazy.com. 

10. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: You have rights that allow you greater access to and control over your personal  information You may review, change, or terminate your account at any time. 

Under certain circumstances, have certain rights under applicable data protection laws. These may include the right to:  

1. be informed of the personal data we hold on you;
2. access and obtain a copy of all your personal data on request;
3. require us to change incorrect or incomplete personal data;
4. require us to delete or stop processing your personal data (e.g. where the data is no longer necessary for the purposes) and object to the processing of your data where we do not require to process it;
5. personal data portability;
6. object to the personal data we hold on you; and 
7. be informed of automated decisions made in relation to you.

Please note that, depending on your jurisdiction of residence, you will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances. 

To request to review, update, or delete your personal information, please submit a request form by clicking here. We may need to request further specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights) depending on your jurisdiction of residence. If you would like to exercise any of the above rights, please contact our Data Protection Officer (DPO) on the details set out below in 'HOW CAN YOU CONTACT US ABOUT THIS NOTICE?'.

11. WITHDRAWING YOUR CONSENT

If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. Please note however that this will not affect the lawfulness of the processing before its withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

Account Information 

If you would at any time like to review or change the information in your account or terminate your account, you can: 

• Log into your account settings and update your user account 
• Contact us using the contact information provided.

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with applicable legal requirements. 

Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Website To opt-out of interest-based advertising by advertisers on our Website visit http://www.aboutads.info/choices/. For further information, please see our Cookie Notice: https://www.deazy.com/cookie-policy. 

Opting out of email marketing: You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send or by contacting us using the details provided below. You will then be removed from the marketing email list — however, we may still communicate with you, for example to send you service-related emails that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes. To otherwise opt-out, you may: 

• Access your account settings and update preferences.
• Contact us using the contact information provided.

12. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (DNT) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.  

13. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information. 

14. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may contact our DPO, Jack Brooks, by email at jack@deazy.com, or by post to: 

Deazy Ltd 
Jack Brooks
Runway East Bristol Bridge 1 Victoria Street, Redcliffe, Bristol, BS1 6AA
United Kingdom 

If you are a resident in the UK and you believe we are unlawfully processing your personal information, you have the right to make a complaint at any time to the ICO, the UK regulator for data protection issues (www.ico.org.uk). 

If you are resident in the EEA, you can find the relevant local data protection supervisory authority's details here: https://edpb.europa.eu/about-edpb/about-edpb/members_en. 

If you are a resident in Switzerland, the contact details for the data protection authorities are available here: https://www.edoeb.admin.ch/edoeb/en/home.html 

We would, however, appreciate the chance to deal with your concerns before you approach the relevant supervisory authority so please contact us in the first instance.